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Founded in 2008, Heavenly Desserts have dessert store across the UK, with award-winning desserts to deliver memorable experiences. Click to find out more. Notre histoire beginnings FROM HUMBLE Our journey started small, but our vision has always been big – to share our award-winning creations with dessert lovers all over the world. Made with love, dedication, and passion, our desserts will create heavenly moments for all who visit. For over a decade, we’ve been delighting customers with our delicious desserts. We opened our doors in 2008 and have led the way in dessert dining ever since. We now operate over 50+ locations in the UK, with big international ambitions. The mission is simple - to deliver memorable dessert experiences that spark joy for every guest. Our Environments Each Heavenly restaurant is unique in its interiors, decor and identity. With no two stores the same, we offer our guests an entirely new experience wherever they visit. Influenced by local culture, each restaurant design brings something fresh to its location. From moody and dark to pastel tones, each restaurant offers the same elegant feel that defines us as a brand. Brass finishes along with rich colour in earthy tones create a distinctive and refined feel to our stores, offering an atmospheric and enticing environment. Our Menu Designed to delight your senses, our menu continues to innovate dessert dining using only the finest ingredients. With flavours ranging from classic to contemporary, our desserts deliver a dining experience like no other. From signature dishes such as the Croffle, to experimental dessert tapas inspired from all corners of the world, our menu has been expertly curated by our devoted and talented team behind the scenes; beautifully brought to life by our dessert artisans. Hospitality Our exceptional table service and personalised guest experience set us apart from the rest. These distinguishing features have been honed over nearly two decades, reflecting our expertise and commitment to providing next-level service. At Heavenly Desserts, we have over 700 shining stars across our UK stores, each of which endeavour to deliver hospitality moments to each and every guest which come through our doors. Hospitality is the heart of what we do and our teams know how first class service contributes to the Heavenly Desserts experience. Award Winning We're proud of the dedication, creativity, and sheer passion we put into every dessert that leaves our kitchen. But don't just take our word for it... Our friends at Deliveroo crowned us with the Best Dessert Restaurant Award, and we're on cloud nine! It's a testament to our unwavering dedication, creativity, and genuine passion for crafting the best desserts on the scene. MENU Discover the world of Heavenly Desserts CLICK & COLLECT Jump the queue and order online with click & collect. OUR APP Get rewarded with our new app

Learn more about Heavenly Desserts' comprehensive and industry-leading training program for our franchise stores. Notre histoire New Page Copy of HOME New Page MENU CHOOSE STORE À PROPOS DE NOUS À PROPOS DE NOUS New Page New Page New Page New Page New Page New Page New Page New Page New Page À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS À PROPOS DE NOUS EMPLACEMENTS New Page New Page LIVRE Members DRAFT MENU BUILD 2024 Menus (New) Menus (New) Copy of Home Search Results More Industry-leading Training Programme Here at Heavenly Desserts, we take pride in our ability to provide a comprehensive and industry-leading training program. This begins once a store opening date has been provided. Pre-store opening franchisee training occurs in one of our company stores. For 1 week, franchisees get to experience how a store runs on a day to day basis, and are expected to work in each section of store operations. This begins in the Barista area, learning how to make milkshakes, mojitos all the way down to practicing latte art. You will then learn the secrets to decorating a beautiful dessert, and how to handle the pressures of a busy kitchen. Furthermore, we cover stock management, keeping staff happy and sales analysis modules in this training phase. The Next Steps On the Front of House, we show our attention to detail approach to customer service. Franchisees learn how to serve customers, the importance of good service, smiling, going the extra mile as well as how to carry 3 plates with 2 hands, and balance a tray full of milkshakes without panicking! The next stage of our openings process is hiring. Our experienced new store openings team will front-run the recruitment process, using their experience within Heavenly Desserts and an aptitude for talent management to ensure you start with a winning team. Recruitment is usually carried out over 2 days, with the franchisee present to further increase their familiarity in the process, which they will need for success in the future. The Final Steps Finally, pre-opening the store involves 2 weeks of intense training for staff. During the 2 weeks, everything needed to efficiently operate a store to high standards is covered. With lots of practice days to ensure that your very first customers get to experience Heavenly Desserts to the fullest. During this period, staff get to practice making desserts, serving (mock) customers, and carrying out daily cleaning tasks. Our industry leading training programs also ensures that all legal compliance areas are fully trained and covered such as food hygiene, allergens awareness and keeping Covid safe. The final stage of training is on shift supervision. Our experienced new store opening team assist to manage the store for the first 7 days of opening. Where they will pick up on any and every detail related to service. We also help the manager create rota’s and manage stock, and establish a healthy working culture within the store.